Privacy Policy

Who We Are

KS & A Security Solutions Ltd ("we", "us") is a company registered in England and Wales. Registered office: 41 Keiths Road, Hemel Hempstead, HP3 8DR. We are the data controller for personal data collected through this website.

What Data We Collect

When you submit our contact or quote forms, we collect: name, email address, phone number, address, and details about your enquiry. We also collect anonymised analytics data via Cloudflare Web Analytics (no cookies required).

How We Use Your Data

We use your data to: respond to your enquiries and provide quotes, deliver services you have requested, maintain communication records, and improve our website. We do not sell, rent, or trade your data.

Lawful Basis

We process data under: legitimate interest (responding to enquiries), consent (analytics cookies — optional), and legal obligation where required.

Data Retention

Form submissions are retained for 12 months, then automatically deleted. This allows continuity of service for returning customers while respecting data minimisation.

Data Sharing

We share data with: Web3Forms (form processing), Cloudflare (hosting/security), and Google (analytics — only if consented, and reCAPTCHA spam protection).

Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict processing of, and port your data. You can withdraw consent at any time. Contact us at firealarmservice@outlook.com.

Complaints

You have the right to complain to the Information Commissioner's Office (ICO).

Contact

For privacy queries: firealarmservice@outlook.com or call 07877 531066.